Genuity Systems Ltd.

Call Center Executive

Regular job

Experience: 0 - 0 years

Job location: Dhaka

Deadline: July 30, 2024

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Permanent job of Call Center Executive,
Salary: BDT. 25000

About the company:
Genuity Systems Ltd. is a Dhaka based customized software, IP related applications development, and IT services company with global outlook. The Company was established in the year 2003 in Dhaka, Bangladesh. It has by now established itself as one of the prestigious entities providing IT and telecommunications related services not only in Bangladesh but also in overseas countries.

Genuity provided services include but not limited to Contact Center Solutions, AI Voice/ChatBoT solutions, Mobile Banking APPs, Mobile Applications, Smart Business Phone solutions, Business Process Outsourcing (BPO) and Advance IT training.

About the Job Post:
Genuity Systems is looking for some competent Call center executive (Agent) to support international client. An excellent call center executive must have English speaking skills with standard pronunciation.

Job Description/Responsibility:

• To support international clients.
• To handle inbound and outbound calls.
• Contact potential or existing customers to inform them about a product or service using scripts
• Ask questions to understand customer requirements and close sales
• Go the “extra mile” to meet sales quota and facilitate future sales
• To maintain proper documentation and report accordingly. 

Experience Requirements:
• Candidates who have experience working in an international Call Center will get priority.
• Should have flexibility on working in different shifts
• Must be fluent in Spoken English with standard pronunciation.
• Candidates from English medium will get high priority.
• Should have excellent communication skill with Customer service etiquette.
• Candidate should have sound knowledge of basic computer programs. 

Educational Qualification: O/A Level, Graduate (If you have English speaking skills)
Job Location: Bangladesh Office (Dhaka).
Salary: You have an opportunity to earn 25000 Taka in a month.
Other Benefits: As per policy.

 

Documentation, Communication, English Writing, Customer Support, Data Processing, Cold Calling, Business English
No experience need in specific position
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